In the past, mental health was a buzzword used by companies.
However, in 2025, promoting positive mental health in the workplace isn’t just a moral obligation; it’s an investment into your business.
In 2022/23, an estimated 875,000 workers suffered from work-related stress, depression or anxiety, resulting in 17.1 million working days lost.
However, studies have shown that employers who prioritise their team’s mental well-being benefit from not only reduced absenteeism, but also increased productivity and higher morale.
If your company is still figuring out the best approach to supporting your team’s mental health, keep reading.
Here, we’ll explain key triggers for poor mental health at work, what managers should know, and practical strategies you can implement detailing how to improve mental health in the workplace.
What can trigger poor mental health at work?
Workplaces can quickly turn into high-stress environments if issues arise and are not addressed.
Some of the factors that contribute to employees declining mental health in the workplace include:
- Unsustainable workloads: Employees faced with constant deadlines, high workloads, and long hours are at risk of burnout and feeling overwhelmed.
- Toxic work culture: If employees feel bullied, harassed, or micromanaged in the workplace, morale and mental health can be severely affected.
- Reduced support: Workplaces that lack managerial support or workplace resources to support employees can leave individuals feeling isolated.
- Compromised work-life balance: When employees struggle to balance their work and personal lives, their time becomes compromised, and stress and exhaustion are inevitable.
- Job anxiety: Those who fear losing their job or role in the workplace are more likely to suffer from stress and anxiety.
It’s important that employees and employers alike are aware of, and also understand, these triggers so that collectively a proactive approach can be taken to minimise them.
What should managers know about mental health?
According to a report from Mental Health UK, 43 per cent of respondents say having a supportive line manager helps alleviate stress and burnout.
It’s clear that managers can play a pivotal role in creating a safe and healthy work environment and, as such, should be mindful of their contribution.
Recognising the signs of poor mental health in those they are managing is something managers should prioritise.
If you notice a sudden drop in productivity, changes in mood or frequent absences, these things should not be ignored as they may indicate a deeper issue.
Managers should also receive regular training on managing mental health as part of their role.
This awareness will ensure they’re educated to identify the concerns early and respond in a sensitive and considerate way.
As part of this education, it’s also essential to let employees know about mental health services available, whether through your organisation or publicly available resources.
Finally, the most important point managers should remember is that communication is key.
Active listening to employees is crucial so they know they can confide in you privately and confidentially.
Ultimately, managers should be empowered to carry out these considerations with the help and support of the business.
What strategies can ensure good mental health in the workplace?
Creating a positive and healthy environment where employees feel comfortable sharing concerns and feeling supported is crucial.
Every workplace is different, but generally, these strategies are the most effective in achieving this:
Open communication
Within the same report from Mental Health UK, 42 per cent of respondents said that having supportive colleagues and peers helps alleviate stress and burnout.
Employees should be encouraged to openly share their concerns with peers and their managers without fear of judgment or repercussions.
Flexible working arrangement
Offering flexible working hours or hybrid work options is one of the most effective ways of reducing stress and improving work-life balance.
The ONS reported that more than a quarter of working adults in Great Britain (28 per cent) were hybrid working in the autumn of 2024, reflecting this growing approach to catering to individual employee needs.
Invest in mental health resources
Investing in mental health resources that can be made available to employees is another way to improve the collective mental well-being of your workplace.
This can include counselling services, mental health workshops and access to mental health professionals.
Training
Educating your senior staff on mental health practices in the workplace is another important step your business can take.
This can include recognising burnout in team members, avoiding triggering situations and creating an enjoyable work environment.
Why companies that prioritise mental health perform better
Did you know poor mental health costs UK employers £51 billion a year?
Companies that invest in and prioritise mental health in the workplace benefit far more than those lagging behind.
The benefits are far more than the individual employee and, in fact, can help businesses outperform their competitors in a number of areas, including productivity, reduced absenteeism, improved employee retention rates and a stronger reputation as a company that cares.
If you’re looking to improve your mental health strategies, we have published a Mental Illness at Work Guide to provide assistance in addressing concerns that you may have and how to assist employees best.
What to do if a job is affecting your mental health
If you have found yourself in a position where your job has started to negatively affect your mental health inside and outside of the workplace, it’s essential to take action.
Know your rights
UK Law protects employees by requiring employers to make reasonable adjustments to accommodate mental health conditions.
Those who are struggling with ongoing mental health problems are likely to meet the definition of having a disability under the Equality Act 2010 and the Disability Discrimination Act 1995.
Speak up
If you have concerns, and feel that your mental health is suffering, discuss your feelings with your line manager or an HR representative to highlight specific issues and suggest solutions.
Seek professional mental health support
Any mental health concern should always be discussed with a mental health professional, whether that’s through your GP, privately, or through your workplace’s access to mental health services.
Seek legal support
Finally, if your employer’s actions have continued to worsen your mental health issues or have violated your employee rights, it’s important to seek legal advice.
Ultimately, improving mental health in the workplace is a shared responsibility between employees and employers.
If you would like to learn more about how to improve mental health in the workplace or would like advice, visit our Mental Illness at Work page for more information.