Wafer Phillips Solicitors | RTA and Accident Solicitors in Liverpool

Wafer Phillips is a specialist accident solicitors based in Croxteth. We can assist with a range of claims, from road or work accident to clinical or medical negligence. Let us help you.

FREE Initial Advice · No Win, No Fee

Tel: 0151 256 7898 · Fax: 0151 226 9817
Email: enquiries@waferphillips.co.uk

A Guide to Pedestrian Accident Claims

In 2023, according to the Department for Transport, approximately 19,000 pedestrians were casualties in road traffic accidents in Great Britain.

Of those, 405 were killed, while 6,067 were reported to be seriously injured and 12,791 slightly injured.

Indeed, each year individuals nationwide are left with severe and often life-altering injuries after being involved in road traffic accidents through no fault of their own.

If you have been injured in a pedestrian car accident, it’s crucial to understand your rights and how to begin the claims process.

At Wafer Phillips, we know exactly how to support individuals with pedestrian accident claims to ensure they receive the compensation they deserve.

Here, we’ve compiled a comprehensive guide to help you understand the different types of road traffic accidents, what you should do following an accident, and identify the specifics of the claims process.

 

Understanding pedestrian accident claims

 

When an individual is injured due to negligence from a motorist or another party, they may be entitled to make a pedestrian accident claim.

These claims fall under the category of Road Traffic Accidents and are usually filed against the driver of the vehicle or another vehicle involved in the accident.

To ensure a claim is successful, our team works alongside you to prove that the other party was responsible for the accident and their action directly caused your injuries.

This includes compiling evidence like CCTV footage, witness statements, photographs of the scene and injuries, as well as reports from medical professionals and emergency services.

 

What are the common causes of pedestrian accidents?

 

Pedestrian car accidents occur every day throughout the UK for a number of reasons.

According to the latest statistics from the UK government, 45 per cent of drivers admit to using their phones while driving.

As drivers become increasingly distracted by their phones or built-in smart screens, pedestrian injuries continue to rise.

Speeding and reckless driving are other common causes that, at high speeds, often result in more severe injuries and loss of life.

 

Other causes involve failing to stop, such as at pedestrian crossings, driving under the influence of alcohol or drugs and poor weather or road conditions.

In some cases, pedestrians can be partially at fault, such as when crossing the road where there is no designated crossing, but this does not mean you aren’t entitled to compensation.

Our expert road traffic accident solicitors will examine the specifics of your case and determine your eligibility for fair compensation.

 

What types of injuries can occur from pedestrian accidents?

 

Pedestrians are often the most vulnerable party in road traffic accidents, with very little to protect them.

This exposure can result in a variety of serious injuries, including but not limited to:

 

  • Broken and fractured bones
  • Serious head and brain injuries
  • Spinal cord injuries
  • Cuts, bruises and severe lacerations
  • Psychological traumas

 

These types of injuries can require time off work, extensive medical treatment, and extended stays in hospital.

As a result, pedestrians may be left with long-term disabilities which require compensation to help cover the costs and ensure financial security.

 

What should you do after being involved in a pedestrian accident?

 

So, what steps should you take after being involved in a road traffic accident?

The first is to seek medical attention and prioritise your well-being above all else.

 

Even minor injuries should be checked, and having a medical record of your visit will ensure that there is a paper trail, even if injuries become evident after the fact.

Second, it’s important to inform the police of the incident and ensure an official report is filed. This will act as a crucial piece of evidence within your accident claim.

The next step is to gather evidence, including names and contact details of the parties involved as well as witnesses, take photos or videos of the scene (and of your injuries) and keep a record of any medical treatment received.

 

Finally, we recommend contacting a road traffic accident solicitor as soon as possible.

The specialist Wafer Phillips team will be able to provide you with expert advice, support, and guidance to help you start your claim process.

 

How much compensation can I claim?

 

Every accident is different, so the amount of compensation available for pedestrians involved in road traffic accidents will vary depending on a number of factors.

The severity and type of injury will be a key determining factor, as, for example, a spinal cord injury is much more serious than a few cuts and bruises.

The impact of your ability to work will also be considered, as compensation must be provided for lost wages after the accident and into the future.

Any medical expenses and rehabilitation costs you incur are another factor that will be considered as part of your claim. This can include any long-term care or support needs that must be paid for.

 

Finally, any emotional or psychological suffering that has occurred as a direct result of the accident will also be taken into consideration.

Many individuals involved in accidents such as these can experience depression, anxiety, PTSD and other ongoing mental health problems.

 

What are the time limits for making a claim?

 

In most cases, you will have three years from the date of an accident to make a pedestrian accident claim.

The only exceptions are if the pedestrian injured is a child, as a claim can be made anytime up until their 18th birthday by a parent or guardian on their behalf.

Once they turn 18, they have three years until their 21st birthday to start a claim for themselves.

 

The other exception is if the injured party lacks the mental capacity to make a claim themselves, in which case, there is no time limit.

We advise you to seek legal advice as soon as possible to avoid any complications and so you can fully understand what your options are.

 

Why choose Wafer Phillips Solicitors?

 

For more than 35 years, we’ve handled road traffic accidents and personal injury claims for individuals across Liverpool and Merseyside.

Our compassionate team understands the emotional, physical and financial toll these accidents can have on you and your family, which is why we’re dedicated to helping you every step of the way.

We believe accident claims should be simple, straight and stress-free after experiencing an already distressing accident.

We operate on a no-win, no-fee basis to ensure there’s no financial risk in pursuing a claim.

 

Start your pedestrian accident claim today

 

If you’ve been involved in a road traffic accident as a pedestrian, don’t delay seeking legal assistance to start a pedestrian injury claim.

If you’d like to learn more about how we can assist you, feel free to visit our Road Traffic Accidents page or get in touch today by dialling 0151 256 7898 or email us at enquiries@waferphillips.co.uk

What to do if your child is injured in public

According to statistics from the Department of Health and Social Care, unintentional injuries are a leading cause of preventable death and illness for children in England.

Of course, children are naturally more accident-prone; after all, it’s part of the learning and growing process.

However, as a parent, it’s essential to know which steps to take when your child is injured in a public place.

If you’re looking for advice on what your immediate actions should be, understanding who is liable, and how to pursue a child injury claim, keep reading.

What child accidents could occur?

There are several accidents that could occur in public places, including road traffic accidents, trips and falls, an injury from faulty equipment, or something falling on top of your child – to list just a few.

What types of injuries can children experience?

As a result of a public accident, your child may suffer from not just physical visible injuries but also more serious internal injuries and emotional distress.

While in most cases the injury is relatively minor, sometimes children can be victims of more significant accidents, which could result in a serious child injury claim.

These claims cover injuries that have:

  • Affected your child’s normal development
  • Caused them to now have a condition or chronic pain they did not previously suffer from
  • Resulted in a lengthy hospital stay.
  • Required their parent or guardian to take a prolonged period off work

What immediate steps should you take?

Naturally, the first step you will want to take is to ensure your child receives medical attention.

Even if the injuries appear minor, it’s essential to consult your child’s general practitioner or an emergency clinician to rule out any underlying issues.

Once your child has been attended to, you’ll want to gather as much information as possible.

This should include photographs of the accident scenes, witness details, official accident reports and ensuring any evidence involved in the incident is preserved.

Who is liable?

When a child is injured in a public setting, it’s important to determine who is responsible, especially if you’re considering a claim.

In most public places, occupier’s liability will apply, which holds those in control of a premise accountable for the safety of visitors.

Failure to do so may result in them being liable for any resulting injuries.

An example could be if your child slips on a wet floor inside a shop that has not been marked with a ‘wet floor’ sign.

In a case such as this, the management could be held responsible

Paramedic team rescuing a young critical patient

Making an injury claim for your child

As a parent or guardian, you are able to act on behalf of your child as what is legally known as a ‘litigation friend’.

This allows you to pursue a compensation claim on behalf of the child and act in their best interests during legal proceedings.

Unlike adult injury claims, child injury claims can be made at any time until the child turns 18.

From the date of their 18th birthday, they then have three additional years until they turn 21 to initiate an injury claim themselves if one wasn’t previously made.

What compensation can my child receive?

Compensation for children injury claims aims to cover the following:

Pain and suffering

This is to recognise the physical and emotional distress the child has experienced as a result of the injury.

Covering medical expenses

The compensation amount should cover all costs associated with medical treatment, subsequent therapies, and rehabilitation.

Loss of amenity

This compensates for the impact the injury has had on the child’s life, enjoyment and their ability to participate in their normal routine, sports, and other activities.

Future costs

Any ongoing care or adaptations are also factored into the compensation amount.

How can I start a child accident claim?

We understand that no parent wants to imagine their child being injured, but it’s important to be prepared and informed on what to do should an accident occur.

At Wafer Phillips Solicitors, our team understands the complexities involved in child injury claims, and we’re here to make the process of claiming compensation as stress-free as possible for your family.

If your child has been injured in a public setting, don’t hesitate to reach out to us; we can help you through the process of starting a claim.

We’ll explore whether you have a viable compensation claim, and if so, our highly qualified solicitors will ensure your child is fairly compensated as soon as possible.

To learn more about how we can help you and your child, visit our public accidents page, or get in touch today by dialling 0151 256 7898.

Alternatively, you can send an email to enquiries@waferphillips.co.uk

 

Compensation for a child’s injury in a car crash

According to research from UK road safety charity Brake, every 19 days the equivalent of a whole 
class of young children is killed or seriously injured on roads in Britain. 
 
When children are involved in a car crash, the emotional and physical aftermath for both the child and 
their family can be devastating. 
 
We believe victims should be able to pursue car crash injury compensation to help families secure 
the financial support that is often needed to pay for medical treatments, lost income and other 
expenses. 
 
In this short guide, we’ll explain the process of making a car crash compensation claim on behalf of 
your child. 
 

What to know about Child Accident Claims 

 
Children are naturally more vulnerable to sustaining injuries in car accidents, whether they’re 
passengers, pedestrians or cyclists. 
 
These injuries can be simple cuts and scrapes but often are more serious, with many children suffering 
from broken bones, head trauma or even long-term psychological issues.  
 
As children cannot legally make claims for themselves, it falls to their parent or guardian as a 
‘litigation friend’ to advocate for them and handle the process on their behalf.  
 

Is my child eligible for car accident injury compensation? 

 
To be eligible for compensation, you will need to demonstrate the following: 
 
∙Your child was involved in an accident that was directly caused by another party’s negligence 
∙The injuries your child sustained were a direct result of the accident 
∙There is clear medical evidence to support the claim 
 

How can I start a Child Accident Claim? 

 
If your child has been involved in a car accident, the first and most important step is to seek medical 
treatment. 
 
Not only is this the best step to ensure your child’s health and wellbeing, but it will also start a paper 
trail of medical documentation, which is crucial to supporting a claim. 
 

Continue reading “Compensation for a child’s injury in a car crash” »

Legal rights of cyclists in the event of a road accident

According to the most recent statistics from the National Travel Survey and Active Lives Survey, around 7.4 million people regularly participated in cycling in England.

It has become an incredibly popular mode of transport, offering a more eco-conscious and cost-effective method of travel.

Read More!

However, with this rise of cyclists on the roads, the risk of accidents has also risen, with almost 15,000 cycling accidents reported in 2023.

It’s now more important than previously that cyclists involved in road accidents understand their legal rights to ensure they’re fairly treated and compensated.

 

What should you do immediately after a cycling accident?

 

If you find yourself involved in a cycling accident on the road, there are steps you can take to protect yourself legally and strengthen any future compensation claims.

 

Prioritise your wellbeing

 

If you’ve been injured, you should seek medical assistance immediately and document even minor injuries with your local GP, as these may worsen after the fact.

 

Collect evidence

 

Try to gather as much evidence as possible from the time the accident occurred.

This can include photos of the scene, the damaged bicycle, injuries, and the contact details of any witnesses. If possible, detail the insurance information of the other party involved.

 

Seek legal advice

 

As soon as possible, consult a specialist cycle accidents solicitor to guide and support you throughout the legal process and ensure you’re fairly compensated.

 

What are the legal rights of cyclists?

 

In the UK, cyclists are protected by several laws to ensure their rights are upheld in the wake of an accident.

There are three key pieces of legislation to be aware of should an accident occur:

The right to compensation for injuries: If a cyclist is injured as a result of another road user’s negligence, they have the right to claim compensation for medical costs, rehabilitation, loss of earnings, as well as pain and suffering.

 

The right to claim for bicycle damage: Cyclists can claim for any damage to their bike and any other personal property affected by the accident. This can include the cost of repair or, if a repair isn’t possible, the replacement of the bike.

 

Legal protection under road traffic laws: Cyclists also have the same rights and responsibilities as any other road user, whether in a car, on a motorbike, or even on horseback.

Under the current highway code, motorists are required to exercise caution around cyclists to prevent accidents and failure to do so can leave them liable.

 

What are the different types of cycling accident claims?

 

Cyclists can pursue various types of accident claims following a road accident.

If a driver fails to follow road safety rules and causes injury to a cyclist, the injured individual can claim compensation against the negligent driver.

This type of claim often arises from the driver not giving way, opening their car door without checking for cyclists or driving recklessly.

Another compensation claim could be pursued for drivers responsible for an accident leaving the scene. This allows cyclists to pursue a claim through the motor insurer bureau for a hit-and-run accident.

In some cases, cyclists may be involved in a road accident as a result of poor road conditions, such as potholes or poorly maintained roads.

In this instance, a claim can be made against the local authority as it is their responsibility to maintain safe road conditions.

 

How do I make a cycling accident claim?

 

Making a cycling accident claim may seem daunting, but the process becomes relatively simple once you have contacted a specialist cycle accident lawyer.

An experienced solicitor can guide you through the claims process, supporting you every step of the way and ensuring all the necessary evidence in your case is presented.

As part of this process, you must gather all supporting evidence, including medical records, photographs and videos, witness statements and police reports.

Compensation will then be assessed based on the severity of your injuries, any financial loss as a direct result and emotional distress caused by the accident.

From there, your solicitor will negotiate with the responsible party’s insurer and representatives to ensure you receive the best compensation package possible.

 

Why work with Wafer Phillips Solicitors for Cycling Accident Claims?

 

With more than 35 years’ experience handling road traffic accident claims, including cycling accident claims, we are proud to be a trusted name in Liverpool and beyond.

The Wafer Phillips team is on hand to offer tailored legal advice and support to help clients navigate what can feel like a rather complex and often stressful process.

We’re committed to ensuring cyclists involved in these accidents receive fair compensation, which is why we operate on a no-win, no-fee basis, so our clients never have to worry about legal fees if their claim is unsuccessful.

If you would like to learn more about how our friendly team can help you with your cycling accident claim, feel free to visit our Road Traffic Accidents page, or get in touch today by dialling 0151 256 7898 or send an email to enquiries@waferphillips.co.uk

Top 10 common workplace accidents and how to prevent them

When injuries in the workplace happen, the consequences can be significant.

In the most serious cases, they can result in someone being unable to work.

Over time, health and safety at work legislation has reduced the number of accidents that take place within the workplace. Despite this, workplace accidents still occur.

Employers in the UK have a duty of care towards their employees, and are legally required to ensure their workplaces are safe and healthy.

If they fail in this duty of care, the employer can be regarded as negligent.

When negligence results in an accident that leads to illness or injury, the injured party might be entitled to make a compensation claim for damages.

What are workplace accidents?

Work accidents are defined by the Health & Safety Executive (HSE) as an adverse event that results in ill health or injury.

This is a broad definition that covers a wide range of potential incidents.

Accidents at work examples could be something as simple as slipping on an over polished floor or as serious as falling when working at height.

What is the biggest cause of workplace injury?

The leading causes of work accidents are slips, trips, and falls that can and do happen in any work environment.

They’re often due to wet floors, cluttered walkways, uneven surfaces, and the wrong footwear.

To reduce the risk of slips, trips and falls in the workplace, floors should be dry and clean.

Clear signage should be used for wet or slippery areas.

Slip-resistant mats should be used in high-risk areas, and safety footwear provided to employees if required.

In some workplaces, employees should receive training on proper walking and working on particular types of surfaces.

Repetitive strain injuries (RSI)

Repetitive strain injuries can develop over time due to repetitive motions, poor posture, or overuse of specific joints and muscles.

Some of the common examples of this can include tendonitis and carpal tunnel syndrome.

To lessen the chance of RSIs developing, employers should provide ergonomic workstations that include adjustable chairs and desks.

Regular breaks should be timetabled to reduce strain.

Workplace stretching and exercise routines can help employers to reduce the risk of problems developing.

Fall from heights

Construction and other high-risk industries still see significant numbers of falls from ladders, scaffolding, and rooftops.

When they occur, the consequences can be serious so every effort needs to be made to prevent them occurring.

Proper fall-protection gear such as harnesses and guardrails should be provided, and employees should be trained in safe height-related work practices.

Ladders and scaffolding should be checked to ensure they’re stable and in good condition. Regular safety inspections of equipment should be conducted.

Falling from height is among the biggest causes of workplace fatalities, so anyone working at height needs to follow strict safety protocols.

Risk assessments should be conducted before anyone begins working at height, and anyone who is tired, ill, or intoxicated should be barred from working on ladders, scaffolding, and rooftops.

Struck by objects

Falling tools, machinery, or other moving objects can strike employees, often leading to severe workplace injuries.

Prevention requires understanding the risk and ensuring that protocols are in place to secure tools and equipment at elevated positions.

Employees at risk should be provided with helmets and protective clothing.

Designated walkways to keep employees away from risk should be implemented.

Regular safety training on awareness and hazard identification should also be provided.

Caught in or between objects

These injuries occur when workers get caught in machinery, between objects, or in collapsing structures.

They can be highly dangerous, so it’s essential that employers provide proper training for employees on the risks of working with and near heavy machinery.

Proper machine guards should be installed and checked regularly to ensure they are functioning.

Machinery maintenance should be carried out with care.

A clean, organised workplace with easily identifiable routes can reduce the risk of entrapment hazards and work accidents.

Electrocution

Exposed wiring, faulty electrical systems, and the improper use of electrical equipment can all lead to electric shocks and burns.

Ensuring electrical equipment and installations are safe is an essential component of the employer’s healthy and safety responsibilities.

Regular inspections of electrical systems should be conducted, and employees should be trained in electrical safety procedures.

Strict guidelines and practices should be implemented for anyone working near live wires.

Protective equipment such as rubber gloves and insulated tools should always be provided.

Electrical installations and equipment carry significant risks, and so need to be handled with care to avoid workplace accidents.

Vehicle-related accidents

Workplace vehicles such as forklifts, trucks, and other workplace transport are heavy, and can be cumbersome.

Drivers and operators of these vehicles often have blind spots to deal with, making it difficult to operate in some circumstances.

Workplace vehicles can cause both minor and more severe injuries.

No one should operate vehicles without correct training and certification and designated driving lanes and pedestrian routes should be established.

Vehicles need to be maintained and inspected regularly.

Workers operating in vehicle areas should also wear high-visibility clothing.

Exposure to harmful substances

Workers in chemical, pharmaceutical, and construction industries may be exposed to toxic substances.

This can lead to respiratory issues, burns, and other long-term health problems.

Preventing exposure is a serious responsibility for employers.

Personal Protective Equipment (PPE), such as masks, gloves, and protective clothing, should be supplied.

Training needs to be provided too on safely handling hazardous materials.

Proper ventilation needs to be maintained in work areas.

Chemical storage and disposal should be managed through strict safety protocols.

Workplace violence

Acts of violence, from coworkers, clients, or customers, can and do occur at work.

Employers have a duty to be aware of the risk, providing conflict resolution and de-escalation training.

A zero-tolerance policy for workplace violence should be established and reaffirmed.

Security systems can act as a deterrence as well as providing essential protection to frontline staff.

Emergency response procedures should be in place to manage risk across the organisation.

Hearing loss

Workers in industries such as manufacturing, construction, and entertainment may have prolonged exposure to loud noise in the workplace.

Without proper protection, this can cause permanent hearing damage. Noise-reducing equipment and ear protection should be worn, and regular hearing tests for employees provided.

Time limits for exposure to high-decibel environments can reduce the risk for workers.

Being aware of these risks, monitoring hearing, and taking appropriate remedial action if problems do start to occur, can also reduce the risk of serious long-term damage being sustained.

Preventing workplace injuries

Preventing workplace accidents requires a proactive approach, including employee training, safety protocols, and the correct equipment.

Through identifying potential hazards and implementing preventative measures, employers can significantly reduce the risk of injuries in the workplace.

Awareness and adherence to safety practices can ensure a more productive as well as safer work environment for all employees.

What to do in the event of a workplace injury

If a workplace accident takes place, it’s essential that immediate action is taken.

A prompt assessment should take place to ascertain whether medical attention is necessary.

Report the incident to your employer as soon as possible. The details of the accident should be recorded, including witness statements and photographs if applicable.

You should also seek legal advice and assistance.

At Wafer Phillips, we have more than 25 years’ experience in successful injury claims.

Our friendly, down-to-earth approach and single-minded determination help to deliver the best possible outcome for you and your family.

Contact us today for professional and confidential advice.

How to improve mental health in the workplace

In the past, mental health was a buzzword used by companies.

However, in 2025, promoting positive mental health in the workplace isn’t just a moral obligation; it’s an investment into your business.

In 2022/23, an estimated 875,000 workers suffered from work-related stress, depression or anxiety, resulting in 17.1 million working days lost.

However, studies have shown that employers who prioritise their team’s mental well-being benefit from not only reduced absenteeism, but also increased productivity and higher morale.

If your company is still figuring out the best approach to supporting your team’s mental health, keep reading.

Here, we’ll explain key triggers for poor mental health at work, what managers should know, and practical strategies you can implement detailing how to improve mental health in the workplace.

  Continue reading “How to improve mental health in the workplace” »

Why is mental health important in the workplace?

According to Mental Health UK, over the past decade the number of workers aged 16–34 years who reported that their mental health limits the amount of work they can do has more than quadrupled.

Mental health in the workplace has gained much-deserved attention in recent years as employers have seen how supporting employees benefits not only the individual, but the business as a whole.

Businesses that prioritise mental health are seeing the benefits of happier, healthier, and more engaged employees, but why exactly is mental health important in the workplace?

Here, we’ll be exploring why prioritising mental health is so beneficial and strategies your business can implement to encourage mental well-being within your team.

 

Why does mental health at work matter?

 

Did you know the average person will spend one-third of their life at work?

Workplaces are where most people will spend the majority of their time, so why would they not want to ensure it was a positive environment to work in?

Poor mental health at work can have a knock-on effect, causing problems in people’s personal lives and within the business.

Leading mental health charity Mind UK has found that one in six workers experiences mental health issues such as stress, anxiety or depression at any given time.

As a result, those suffering will often start to take more days off work, become less productive during the work day and are more likely to leave the company.

However, workplaces that value mental health and invest resources into this area of their staff’s lives see far less absenteeism, increased productivity and a happier, healthier team.

 

What are the benefits of a mentally healthy workplace?

 

A mentally healthy workplace benefits employees and employers.

For employees, there are a range of benefits, including:

 

  • Improved well-being: When employees are encouraged to prioritise their mental health, it creates an environment where they feel supported and valued.
  • Improved performance: Everyone wants to perform well at work, and statistically speaking, happy employees are 13 per cent more productive and less likely to experience burnout. Good mental health means more focus and more efficient workflows
  • Increased job satisfaction: Positive work environments have been shown to improve job satisfaction, allowing your team to feel more connected to their role and take pride in their work
  • Reducing stigma: With one in six workers facing mental health struggles, open discussions in the workplace can help encourage employees to reach out and seek help without fear of judgment.

 

On the other end of the spectrum, mentally healthy workplaces also benefit employers, with mental health initiatives having a return on investment of up to 800 per cent.

Some of the key areas in which employers see improvements are:

 

  • Increased productivity: An increase in productivity not only benefits employees but also businesses as a more engaged team will help the business achieve its goals quicker
  • Reduced absenteeism: Sick days caused by stress and other mental health issues can be significantly reduced when you have a team whose mental health is prioritised year-round.
  • Improved staff retention: It’s no secret that employees are more likely to stay in jobs where they feel valued, happy, and have their mental health prioritised. In turn, this saves businesses money on training and recruitment costs.

 

How can employers support good mental health in the workplace?

 

Employers need to take the lead in creating a workplace that supports good mental health.

Many companies in the UK are now taking a number of actionable steps to ensure their team feels supported.

To begin with, open communication with a clear open-door policy is a basic but powerful step employers can take to ensure their team feels comfortable discussing concerns.

As part of this, it’s important that employers clearly communicate to employees that a healthy work-life balance is encouraged.

This can include flexible work hours, potentially accommodating hybrid working, and discouraging excessive overtime.

Employee surveys from Q4 of 2024 have now revealed that 69 per cent of employees say that recognition and rewards keep them loyal to their employers.

Acknowledging employee’s hard work and contributions is essential to boosting morale and creating a positive environment that makes staff feel good and keeps retention high.

Finally, as an employer, providing mental health training and adequate resources should be at the top of your priorities.

Managers should be equipped with the skills to recognise when staff are experiencing a decline in mental health and be able to respond sensitively.

As part of this, employers should try to offer counselling services and access to mental health resources.

 

What can businesses achieve with effective mental health initiatives?

 

The right mental health initiatives can completely transform a business, with many companies seeing higher employee engagement, improved teamwork and improved bottom lines.

Employees who feel cared for and supported and lead healthier lives are more likely to invest more time and energy into a business, wanting it to succeed and be a part of that success.

In fact, a case study from Deloitte demonstrated that companies who invested in mental health programs saw an average return of £5 for every £1 spent.

 

What to do if a job is negatively affecting your mental health

 

Often, people can reach a point where their mental health is suffering as a direct result of their job.

If you are struggling, it’s crucial for you to take action by doing the following:

 

Speaking to your employer

 

The first step is to always communicate with your employer and discuss your feelings to highlight your concerns and try to work with them to find a solution.

 

Reaching out for professional help

 

Those struggling with mental health should always seek out support, advice and guidance from trained mental health professionals.

Your workplace may offer access to these services, or they can be made available via your GP.

If you have found yourself in a position where your job has started to negatively affect your mental health inside and outside of the workplace, it’s essential to reach out.

 

Know the Law

 

UK employment laws are in place to protect employees across the country, particularly those who are struggling with their mental health.

If you are facing ongoing mental health problems, you are likely to meet the definition of having a disability under the Equality Act 2010 and the Disability Discrimination Act 1995.

As such, your employer is required to make reasonable adjustments to accommodate these mental health conditions, and failure to do so is a breach of these laws.

 

Seek legal support

 

As a final course of action, you may wish to seek legal advice if your employer has failed to act on the previous points, your mental health issues are worsening, or you believe your employee rights have been violated.

 

To learn more about why mental health is important in the workplace, visit our Mental Illness at Work page.

How to spot mental health issues in the workplace- November 2024

According to a survey by Spill, employees take around 18 days off a year due to stress, depression, or anxiety.

In contrast, they’re absent for around 17 days because of physical ill-health.

For many years, businesses have focused on physical health when addressing employee well-being, but recently the importance of supporting mental health in the workplace has attracted some much-needed attention.

In 2025, poor mental health doesn’t just affect the individual but can have a significant impact on business operations.

In this comprehensive guide, we’ll be outlining how to spot mental health issues in the workplace, providing employers with the knowledge to identify signs workers might be struggling and sensitive steps that can be taken.

 

Can you measure mental health in the workplace?

 

Keeping track of mental health isn’t as straightforward as tracking when employees are physically unwell, but you can take several steps to assess how your team are feeling.

A number of companies opt to use the Karasek questionnaire, also known as the Job Content Questionnaire (JCQ), which measures psychosocial factors and job strain.

The 26-item questionnaire is designed to assess mental health in the workplace in a general way and can be completed anonymously.

The results can help businesses understand the link between how work is experienced and the risks it poses to mental health.

Tracking sick leave is another way to keep an eye on the mental well-being of your employees, as a sudden unexplained increase may indicate underlying mental health struggles.

Regularly checking in with managers and HR is another way to gauge how teams of people are feeling to help uncover any behavioural changes that have been noticed.

If employees are displaying a lack of engagement with their work, it may indicate a deeper mental health issue.

Naturally, these methods won’t always provide a complete picture of how everyone is feeling in a workplace, but they can help to identify problems and subtly demonstrate how, as a business, the mental health of your team is a priority.

 

What is the impact of poor mental health on performance?

 

According to AXA, poor mental health in the workplace cost the UK economy £102 billion in 2023.

This includes £26 billion lost due to absenteeism, and £57.4 billion from reduced productivity caused by mental health issues such as stress, burnout, and emotional distress​.

It’s clear that declining mental health at work can have a ripple effect on both the individual and the business as a whole.

Mental health struggles often lead to difficulty staying focused, feeling less motivated, and consistently missing deadlines.

This can then have a domino effect where employees dealing with stress, anxiety or depression may make more mistakes and feel unable to seek support.

With more than a third (35 per cent) of workers feeling unable to discuss high-stress levels with managers, these problems tend to worsen, leading to employees leaving their roles altogether.

Ultimately, unresolved mental health issues can cost a company time and money through errors, absenteeism, and recruitment cycles.

 

How to tell if a job is affecting your mental health

 

It’s not uncommon for the everyday pressures of work to start affecting your mental health, but if you begin to notice the following signs, it’s crucial to seek support from external mental health professionals and speak to HR/management.

 

Ongoing stress

 

If work leaves you feeling persistently stressed and overwhelmed during and outside of work, it may be a sign that you are suffering from burnout.

 

Struggle sleeping

 

Stress, anxiety, and depression can all interfere with your sleep, leading to problems concentrating and functioning in the workplace.

 

In fact, some studies have shown that up to 53.1 per cent of young adults report engaging in bedtime procrastination as they feel they lack control and are struggling with their mental health during work hours.

 

Isolation

 

If you find yourself avoiding colleagues, having minimal interaction with people in the workplace and declining social work events, this could be an indication that your mental health is suffering.

 

Physical illness

 

Long-term mental health issues can often transition into physical health problems, including headaches, digestive problems and other issues triggered by chronic stress or anxiety.

 

How do you know if an employee is struggling mentally?

 

Employers need to look out for key signs that their employees are facing mental health challenges in the workplace and respond sensitively.

 

Some of the most common signs are:

 

  • Changes in behaviour
  • Mood swings
  • Decline in their physical appearance
  • Increased number of physical health issues
  • Avoiding communicating or engaging with the team

 

Employers should always be actively working to create a workplace that values and encourages open communication and discussions about mental health so employees feel comfortable sharing their struggles.

 

Practical steps to support employee’s mental health

 

It’s clear that employers should now be taking proactive steps to support their employees with any mental health challenges they encounter by creating an open, supportive workplace with adequate resources.

 

Some of the ways you can help are as follows:

 

  • Encouraging openness: Promoting awareness and encouraging your staff to talk openly about mental health helps to reduce the stigma. The more this message is conveyed, the more it will become a part of your company culture.
  • Provide resources: Ensure that your staff are aware of the mental health resources available to them and, if possible, offer access to wellness initiatives such as gym memberships, counselling and wellness apps.
  • Encourage a healthy work-life balance: Staff should be encouraged to work reasonable hours and avoid unnecessary overtime that can lead to burnout. You may also consider flexible working arrangements or hybrid working to allow employees more flexibility.

 

Taking steps such as these not only improves the overall well-being of employees but also creates the kind of workplace that people are happy and proud to be a part of.

 

To learn more about how to spot mental health issues in the workplace or for more on seeking legal advice, visit our Mental Illness at Work page for information.

How to claim following a road traffic accident: a step by step guide

Being involved in any kind of road traffic accident (RTA) can be highly traumatic. If you sustain injuries, then these can impact your daily life for months and years afterwards. Many people involved in RTAs subsequently lose their confidence as a driver, or even as a passenger, sometimes making it difficult to carry on in their profession or conduct their everyday life.

If you’re involved in a road traffic accident that wasn’t your fault, then you may be able to receive financial compensation.

Knowing how to claim for a road traffic accident, the time you have available to make a claim, and the evidence you will require is an essential first step in the process.

 

How long after a road traffic accident can you claim?

 

One of the key factors to remember when considering how to claim for a road traffic accident are time limits. Under the Limitation Act 1980, all personal injury claims, which includes RTAs, need to be initiated within three years of the date of the accident.

However, some exceptions do apply. If you were under the age of 18 when the injury occurred, the three-year claim period doesn’t begin until you turn 18, expiring when you reach 21. If you are under 18, someone may be able to begin a claim on your behalf prior to your 18th birthday.

If the injured party lacks the mental capacity to make a claim the time limit is frozen, allowing someone else to claim on their behalf. Should the injured party then recover their mental capacity, the time limit will be reinstated from the date of their recovery.

 

What to do after a road traffic accident

 

Immediately after a road traffic accident, you should ensure that everyone involved is safe and out of harm’s way. Any medical treatment that is required should be obtained as quickly as possible. If you think you may have grounds to make a claim, then you should arrange for a medical examination shortly after, as this will form the basis for your claim.

 

Common injuries from road traffic accidents

 

Some of the most common RTA injuries that may lead to a compensation claim include:

 

  • Whiplash

 

This is a neck injury that is often caused by rear-end collisions that create a sudden jerking motion

 

  • Fractures

 

Broken bones are a common outcome of RTAs. They may occur in various parts of the body, but typically impact arms, legs, collarbones, or ribs.

 

  • Concussions

 

A blow to the head can lead to a traumatic brain injury that can have a significant impact on the individual.

 

  • Soft tissue injuries

 

Sudden impacts can result in injuries to muscles, ligaments, or tendons.

 

  • Spinal injuries

 

RTAs can often lead to damage to the spine with a range of severity. Compensation claims are made for everything from minor sprains to severe damage to the vertebrae.

 

  • Internal injuries

 

Blunt force trauma caused by an RTA can lead to damage to internal organs, such as kidneys, liver, or lungs.

 

  • Psychological injuries

 

RTAs can be highly traumatic, leading to conditions such as post-traumatic stress disorder (PTSD). This can often impact on the ability of the individual to work, socialise, and carry out other aspects of their lives.

If you’ve been injured in any way during an RTA, it’s essential that you seek medical attention, and consult with a legal professional who can help you understand your options.

 

How to make a road traffic accident claim

 

If you’ve been injured as a result of an RTA, knowing how to claim for a road traffic accident is crucial.

You should report the accident to the police within 24 hours. This will count as valuable evidence to support your claim. You will also need to collect the names, addresses, and phone numbers of all those who are involved or who witnessed the accident. At this early stage it’s important not to admit culpability for any accident if you sincerely believe you were not at fault.

You should then contact a legal professional for advice about any potential claim. At Wafer Phillips, our experienced team will be able to advise about the strength of your claim and how to proceed.

 

What factors can affect your claim?

 

A range of factors will impact the outcome and potential size of any compensation that might be received.

The severity of the injuries, and the impact the accident has had on your daily life will be considered when reaching a compensation total. The cost of any medical care, your ongoing treatment, and rehabilitation will also be taken into consideration.

Establishing who was at fault for the accident will be a key element of your claim. If the claimant was partially responsible, then this may reduce the amount of compensation that you receive. The quality and quantity of evidence that you can produce, such as police reports, medical records, and witness statements, will all determine the likely success of your claim as well as the potential size of any compensation claim.

 

How long do road traffic accident claims take?

 

A straightforward road traffic accident claim might be settled within a few months, with more complex cases taking up to two or more years. Factors such as the complexity of the case, the severity of the injuries, and how cooperative the parties involved are, will impact on the time it takes.

 

Injured in a road traffic accident? How Wafer Phillips can help

 

If you’ve been injured in a road traffic accident, either physically or psychologically, then you may be entitled to compensation. Our experienced team can investigate your claim, offering confidential advice about the likelihood of success, and what you may receive in compensation.

Your solicitor will be with you through every step of the process and will continue to work hard to win you the settlement you deserve at the end of the case.

At Wafer Phillips, we adopt a no-win, no-fee policy, with no hidden charges for you to worry about.

 

If you, or someone you know, has recently been injured in a road traffic accident, don’t hesitate to contact us today on 0151 256 7898 for a free initial consultation.

Navigating legal options for workplace injury claims

Workplace injuries are all too common occurrences in the UK. Despite a range of legislation over the decades to protect people at work, accidents still happen across many industries, from construction to manufacturing, and even in office environments.

If you’ve been injured at work, you may wonder can I sue my workplace for an injury. The answer is yes, and the procedure for handling workplace injury claims is well established.

At Wafer Phillips, we support clients in making workplace injury claims, offering impartial advice, guiding them through the process and maximising the amount of compensation that they receive.

Which workplace injuries allow you to sue your employer?

You may be able to make a workplace injury claim if you’ve been injured due to an accident or working condition within your workplace. Some of the most common workplace injuries that may lead to a claim include:

 

  • Slips, trips, and falls

 

These are some of the most common causes of workplace injuries, often resulting in sprains and broken bones.

 

  • Manual handling injuries

 

Lifting, carrying, and transporting heavy objects at work can lead to back injuries, muscle strains, and hernias.

 

  • Falling from heights

 

Falls can lead to fractures, spinal damage, or head injuries.

 

  • Machinery accidents

 

Operating machinery may lead to injuries, including cuts or crush injuries. In some cases, amputations may be necessary.

 

  • Repetitive Strain Injuries (RSIs)

 

These are injuries that occur during repetitive tasks, such as tendonitis, and carpal tunnel syndrome.

 

  • Exposure to harmful substance

 

Injuries can occur due to exposure to dust, chemicals, and other hazardous materials, often leading to respiratory issues, or skin conditions.

 

  • Vehicle accidents

 

Injuries sustained in workplace vehicle accidents involving company vehicles.

 

  • Psychological injury

 

A range of psychological conditions caused by workplace stress or trauma may support a claim for workplace injury compensation. This covers a range of conditions such as work-related stress, anxiety, depression, PTSD, and depression.

 

How to prove employer negligence in a work-related accident

 

When asking can I sue my workplace for an injury, it’s important to consider the factors that would be considered when determining the outcome of your claim.

 

To establish employer negligence you will first need to demonstrate that your employer had a duty of care towards you, and that this duty wasn’t met, leading to your injury. To establish this, you will need to show that the employer failed to take reasonable steps to ensure your safety. In practical terms, this will usually mean adequate training, safe equipment maintenance, and the provision of well-understood and thorough safety protocols.

 

Evidence will need to be gathered in the form of witness statements, accident reports, photographs, and medical assessments. Causation that shows that employer negligence directly led to your injury will need to be established.

 

Ensuring that your claim is as comprehensive and convincing as possible takes careful preparation. If you’re considering, can I sue my workplace for any injury you should seek experienced legal advice at the earliest possible instance.

 

What steps should you take to file a claim against your employer?

 

If you’re wondering, can I sue my workplace for an injury, there are a number of steps you will need to follow:

 

  • Seek medical attention

 

Visit a doctor to ensure your injuries are treated and recorded.

 

  • Report the accident

 

Ensure that your employer is informed about the accident as soon as possible. It should be recorded in an accident book or via the workplace reporting system.

 

  • Gather evidence

 

Collect details of the accident as soon as possible. This should include witness information, photographs of the scene and your injuries, as well as your medical records.

 

  • Get legal advice

 

You will then need to contact a specialist personal injury solicitor to assess the strength of your case and guide you through the claims process.

 

  • Submit your claim

 

With your solicitor’s help, you will then need to file your claim within the three-year time limit from the date of the accident.

 

  • Negotiations

 

Your solicitor will negotiate with your employer’s insurance company to seek compensation for your injuries and associated losses.

 

  • Court proceedings

 

If agreement cannot be reached with your employer or their insurance company, then court proceedings may be necessary. If these are required, your solicitor will represent you in court to resolve your claim.

 

How can you strengthen your workplace injury claim?

 

Gathering as much evidence as possible is the best way to strengthen your claim. You should meticulously document everything related to the incident, promptly reporting the accident to your employer, getting medical attention, and keeping detailed medical records.  You should gather witness statements if possible, taking photos of the accident scene and your injuries.

 

It can be helpful to maintain a journal of your recovery process, detailing any impact that your injuries may have had on your daily life. Seeking the guidance of a specialist personal injury solicitor at the earliest possible stage is strongly advised.

 

Sustained an injury at work? How Wafer Phillips can help

 

If you’ve sustained a physical injury at work, or developed mental health challenges as a result of workplace negligence, then you may be entitled to make an injury at work compensation claim. If you’re wondering, can I sue my workplace for an injury, our team can provide confidential advice about the strength of any potential claim.

Our specialist injury claim solicitors can support you through collecting evidence and filing a compensation claim as well as ensuring you receive any medical treatment you require.

Your solicitor will be with you through every step of the process and will continue to work hard to win you the settlement you deserve at the end of the case.

At Wafer Phillips, we adopt a no-win, no-fee policy, with no hidden charges for you to worry about.

If you, or someone you know, has sustained an injury at work, don’t hesitate to contact us today on 0151 256 7898 for a free initial consultation.

Can I claim compensation from my dentist?

Dental treatment is something few people relish, and when something goes wrong, the consequences can be serious.

Dentist Mistake Compensation
Dentist mistake compensation is a means by which people who have been subject to dental malpractice can find redress for the damage and distress caused.

If you’ve sustained an injury or suffered as a direct result of a dental professional’s negligence, you may be entitled to make a compensation claim.

While it’s not often discussed, it’s more common than people think, with around 16,000 cases of clinical negligence registered with the Compensation Recovery Unit annually.

When mistakes do occur, patients often need expensive and potentially intrusive dental treatments to try and repair the damage.

At Wafer Phillips, our team regularly works with clients who have suffered from dental malpractice, but who are unsure how to proceed.

We help them ascertain whether they may be entitled to dentist mistake compensation for the damage caused by the negligence.

Types of Dental Claims

Dentist mistake compensation is known as a damages payment.

In the case of dental negligence, it comes in two types:

1. General Damages
General damages are the most common type of dentist mistake compensation.

This covers a range of issues that have developed as a result of poor or negligent dental treatment, and allows you to claim compensation for any pain or suffering caused.

If you lose the ability to chew or do certain things as a result of damage from dental treatment, this may fall under ‘loss of amenity.’

If tooth extraction becomes necessary as a result of poor treatment, then you may be able to claim.

Even if your teeth are intact, you may still be able to claim, particularly if you were subjected to unnecessarily painful treatment or a lack of qualifications or experience on behalf of the dentist.

2. Special Damages
Special damages compensate the claimant for any extra expenses or loss of income incurred as a result of poor dental treatment.

This might include the costs of medicines and prescriptions, like painkillers, or any loss of earnings due to an inability to carry out your job or being forced to take time off work.

If you need specialist treatment some distance from your home, then special damages may also cover the cost of travel.

Qualifying Injuries for Dental Compensation

Dental mistake compensation covers a wide range of dental negligence issues. These include:

  • Being wrongly diagnosed or experiencing a delay in diagnosis, leading to suffering
  • Not being informed of the risks involved in treatment
  • Failure to follow correct dental procedures during treatment
  • Lack of exploration of alternative treatment options, resulting in harm
  • Lack of referral for additional tests after concerning symptoms (e.g., oral cancer)
  • Nerve damage (temporary or permanent) causing numbness, difficulties eating, etc.
  • Complications with root canal treatment, such as fractured teeth or leftover infected bacteria
  • Loss or damage to multiple teeth
  • Wrong tooth extraction
  • Issues following cosmetic dentistry
  • Poorly installed fillings

These are some of the most common issues that may lead individuals to seek compensation for the cost, distress, and discomfort they experienced.

General Dental Damage Compensation

The compensation you may receive under general dental damage can vary considerably, depending on the type of treatment received, any loss of amenity, and the resulting pain experienced.

For instance, guidelines suggest payment for a broken or lost tooth can range from £900 to £8,000.

The amount is based on the treatment you received and any corrective work needed, with higher tariffs for front teeth. Typical payments are:

  • £910 to £1,430 for a single back tooth
  • £1,849 to £3,300 for a single front tooth
  • £3,600 to £6,380 for two front teeth
  • £7,320 to £9,540 for several front teeth
  • Payments for gum disease or similar conditions can reach up to £32,000

Factors Influencing Dental Compensation Amount

The extent of the payment received will typically depend on a range of factors, with loss of amenity as a key element.

If you lose the ability to chew with certain teeth or experience gum disease leading to permanent jawbone weakening, the payout will increase to reflect the long-term discomfort and inconvenience.

Proving Dental Malpractice

Proving dental malpractice involves showing that the treatment fell below acceptable or reasonable standards, which can vary between cases.

Claimants may need to prove that if another dental professional treated them in the same circumstances, they would have made different decisions for a better outcome.

Evidence may include dental records from before and after the incident. In some cases, a separate dental expert may assess the evidence to understand the long-term effects of negligence, which will affect the compensation claim.

It’s advisable to use a solicitor to collect appropriate evidence for a strong case. Additional evidence, like out-of-pocket expenses for private healthcare following the treatment, can also be valuable.

Length of a Dental Malpractice Claim

The duration of a claim often depends on the injury’s severity and whether the dental practitioner accepts responsibility.

At Wafer Phillips, we work quickly to settle cases and secure dentist mistake compensation for clients, though complex cases may take longer.

Why Choose Wafer Phillips Solicitors?

For over three decades, we have supported victims of dental malpractice, working on their behalf to achieve successful compensation claims.

We understand how difficult dealing with negligence-related injury can be, and our team is here to help.

Our specialist solicitors will support you in gathering evidence, filing claims, and ensuring you receive the correct medical treatment.

Wafer Phillips operates on a no-win, no-fee policy, with no hidden charges.

If you, or someone you know, has recently been a victim of dental malpractice, contact us today at 0151 256 7898 for a free initial consultation.

Wafer Phillips Solicitors